FOOTBALL247UPDATES

Privacy notice

Effective 19 October 2026 · South African time (SAST) · Operated by Football247updates

Who handles your information

Football247Updates, operated by Football247updates, uses account information to provide membership access and support. Contact support@football247updates.co.za for privacy, access, correction or deletion requests.

What we collect and why

We store your bookmaker preference and the bookmaker selected for each purchase to supply matching codes, along with your name, email, password hash, verification state, membership dates and allocation, order amount, payment references, accepted terms version and ticket-delivery timestamps. Recovery links use expiring token hashes. Necessary session cookies keep you signed in and protect forms. Login throttling stores a hashed combination of an email and IP address. Hosting systems may also keep access and security logs. This website does not include advertising trackers or analytics scripts.

Service providers

The website is hosted through domains.co.za. Yoco handles payments; the application does not receive or store your full card number or card security code. Resend receives your email address and account email content for verification and password recovery. When the editor requests AI drafting, Groq receives match fields and editorial notes. Member account, payment and private ticket records are not included in the AI request. Generated wording is reviewed by the editor before publication. Providers may process information outside South Africa under their own service and privacy arrangements.

Retention and protection

We retain account data while needed to provide the service and handle support. Payment, accepted terms and delivery records may need to remain for accounting, fraud prevention, disputes or legal obligations after an account closes. Expired security tokens and logs are removed through operator maintenance; deletion is not instantaneous or automatic. On a verified deletion request we assess which records can be deleted or de-identified and explain any records that must remain. Private backups follow the same access restrictions and may persist until replaced or expired. We use hashed passwords, access controls, HTTPS and private server configuration; no service can promise absolute security.

Deleting your account

Members can permanently delete their account from My tickets by confirming their current password. This removes the account profile name, email and bookmaker preference, disables sign-in and recovery links, and ends access to active and upcoming tickets. Payment and delivery records remain linked to an anonymised internal member record for reconciliation and support; transaction references may retain necessary information. Account deletion does not automatically issue a refund or cancel an in-progress payment. Contact support about unresolved transactions or further privacy requests before deleting.

Your choices and requests

You may request access to your information, correction, deletion where permitted, or object to processing where applicable. We verify identity without asking for your password. We do not sell member data or add an advertising mailing list through registration. Account-security emails are separate from optional marketing; this site currently sends verification and password-recovery emails only. You may also raise a privacy complaint with South Africa’s Information Regulator.